Viewing appointments: Rights and obligations of tenants

Welcome to the blog of Hochheiden Hausverwaltung, your trusted partner in property management in Berlin. One of the aspects that is of great importance for both tenants and landlords is the organisation of viewing appointments. These may be necessary for a variety of reasons, for example in the event of a planned sale of the property, upcoming renovation work or a new tenancy. But how many viewing appointments must a tenant authorise? In this article, we would like to shed some light on this issue and explain both the rights and obligations of tenants in this context.

Basics of inspection rights

The landlord's right to inspect the rented flat for certain purposes arises from the right of ownership and the contractual relationship between the tenant and landlord. At the same time, the tenant's privacy and right to undisturbed use of the flat must be respected. This means that viewings must take place within an appropriate framework and the interests of both the landlord and the tenant should be taken into account.

Permissible reasons for viewing appointments

  1. Sale of the property: The landlord has the right to show the flat to potential buyers

  2. New tenancy: In the event of an imminent change of tenant, viewings may be carried out with potential new tenants

  3. Necessary maintenance and repair work: The landlord or authorised tradesmen may require access to the flat to plan and carry out repairs

How many viewing appointments are reasonable?

There is no general answer to the question of how many viewing appointments a tenant must allow. Rather, it depends on the circumstances of the individual case. In principle, however, the following applies:

  • Reasonableness: Viewing appointments should take place to a reasonable extent and not unreasonably inconvenience the tenant

  • Advance notice: Appointments must be announced in good time and in an appropriate form, usually at least 24 to 48 hours in advance

  • Frequency: In the case of a sale or new letting, one to two appointments per week are generally considered appropriate, provided they take place at reasonable times

Tenants' rights

  • Appointment arrangement: Tenants have the right to be involved in the scheduling of appointments. Unannounced appointments or appointments that are unfavourable for the tenant do not have to be accepted

  • Presence: Tenants may be present at viewings, but are not obliged to do so

  • Restrictions: In certain situations, such as illness or for other important reasons, the tenant may refuse a viewing


Organising viewing appointments requires careful consideration of the interests of tenants and landlords. Open communication, appropriate scheduling and consideration of the tenants' needs are essential to avoid conflicts and find satisfactory solutions for both sides. Hochheiden Hausverwaltung supports landlords and tenants in ensuring fair and respectful dealings when arranging and organising viewing appointments.

Do you have questions about viewing appointments or do you need support in other areas of property management? Hochheiden Property Management is at your side with its expertise and experience. Contact us - we will be happy to help you.